Give Zynga Customer Support back to non-VIP players


Guest

/ #87

2014-01-02 05:49

In a game that is offered for free, support to report problems and issues in the game should be available to all players.

Create a 'premium' tier with a guaranteed response for players who choose to pay for extra privileges if you want, but to deny support to a majority of players is an irresponsible business model and can only further erode the player base.